ITMT is a fast growing Information Technology support company offering innovative approaches to IT infrastructure services and complex solutions of IT problems. The company’s main scope of activity is to provide outsourcing services for the implementation and maintenance of customer's IT systems. The main feature of the service is a distinctly regulated uptime in information technology tasks. The observance of conditions is ensured by the specialized service agreement undertaking - SLA (Service Level Agreement). For more information please contact our manager by phone +7 (495) 988-12-38, or fill out the application form on the site: request for service.

What is IT infrastructure outsourcing?

Outsourcing is literally translated from English «external resources». The essence of the given administrative method consists in attraction of external resources. It is a lot of definitions of outsourcing, but the essence is simple - it is a transfer to the external company of some not profile functions necessary for high-grade functioning of business. Difference of outsourcing is that the customer puts before Outsourcing company ultimate goals, and methods, means and ways of achievement of these purposes depends exclusively on the executor. All responsibility for reception of demanded results lays on executer, that is always accurately registered in the contract  (SLA). 

Analysts allocate 4 basic outsourcing directions:

• BPO (Business Process Outsoursing) – outsourcing of business processes;
• BSP (Business Service Provider) – the provider of business processes;
• ITO (IT Outsoursing) – IT Infrastructure outsourcing;
• ASP (Application Service Provider) – the provider of services of applications. 

IT Infrastructure Outsourcing

 is a completion by the company-partner of some problems on creation and support of the IT Infrastructure of the company-customer.

Depending on volume of the functions transferred to the foreign executor, each of outsourcing kinds can be classified as full or partial. 

It is accepted to include in concept of full outsourcing of the IT Infrastructure:

• Strategic planning of the IT Infrastructure;
• Software development;
• Software Service support;
• Service of workstations;
• Technical support and training of users;
• Network administration;
• Data storage;
• Trouble-free work maintenance;
• High availaibility (HA) and redundancy services;
• Restoration of system in case of failures;
• Hosting of applications;
• IP-telephony management (and-or other telecommunications).

Partial outsourcing assumes completion of one or several problems within the limits of the contract limited to accurate terms.